We want every purchase you make on Pillow-Whisper to be a satisfactory experience. If it isn't, we'll credit your Member account for the amount of the call, up to a limit of $25.

To receive a refund, we ask that you do the following:

• Leave detailed, written feedback on the Member's feedback page describing why the call was unsatisfactory.
• Give the Member a one-star feedback rating.
• Fill out and submit our Customer Support Form within seventy-two (72) hours of the purchase for which you'd like to be credited. Please include the purchase's time, date, and amount.

We will review your claim and reserve the right to credit your Member account, either partially or in full, for the transaction. We reserve the right to refuse a refund.

We will reimburse up to one unsatisfactory purchase per month. Member account credits are made in Pillow-Whisper Dollars and are useable for future Pillow-Whisper purchase. Satisfaction Guarantee credits cannot be refunded to a credit card.